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NIIM Clinic “Voice of the Patient” Survey

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Published On

Thursday 21st April 2022

We recently surveyed our patients of the NIIM Clinic to measure their satisfaction with our Practice. With over 200 responses to the Voice of the Patient survey, we received valuable information about what we do well and what we need to work on in order to provide quality services as an accredited medical practice.

What our patients like most about us:

  • Interpersonal skills of clinical staff
  • Communication and interpersonal skills of our reception staff
  • Provision of health information
  • Privacy and confidentiality
  • Continuity of care

What we are working on:

  • Improving our online appointment booking system
  • Responding to calls more efficiently

The survey also asked patients whether they would recommend the NIIM Clinic to a friend. Pleasingly, eighty percent (80%) of respondents scored us a 9 or 10 out of 10.

NIIM Clinic Practitioners

Dr Trude Augustat
Dr Trude Augustat

Integrative General Practitioner

Dr David Bird
Dr David Bird

Integrative General Practitioner

Debby Cheung
Debby Cheung

Acupuncturist & Traditional Chinese Medicine Practitioner

Dr Poonam Chuni
Dr Poonam Chuni

Integrative General Practitioner

Dr Chris Corcos
Dr Chris Corcos

Psychiatrist

Dr Pamela Dagley
Dr Pamela Dagley

Integrative General Practitioner

Lisa Hodge
Lisa Hodge

Naturopath

Dr Peter Holsman
Dr Peter Holsman

Integrative Medical Practitioner

Tatjana Kursova
Tatjana Kursova

Myotherapist

Dr Colin Little
Dr Colin Little

Allergy Specialist

Dr Nicholas Morgan
Dr Nicholas Morgan

Integrative General Practitioner

Dr Alice Murkies
Dr Alice Murkies

Integrative General Practitioner

Dr Lucia Murnane
Dr Lucia Murnane

Dr Lucia Murnane NIIM Long Covid Clinic

Dr Sanil Nair
Dr Sanil Nair

Integrative General Practitioner

Dr Tamara Nation
Dr Tamara Nation

Integrative General Practitioner

Dr Sandra Parsons
Dr Sandra Parsons

Integrative General Practitioner

Megan Reilly
Megan Reilly

Integrative Naturopathic Practitioner – Nutritionist – Herbalist

Kathleen Robb
Kathleen Robb

Naturopath

Simone Roberg
Simone Roberg

Integrative Nutrition and Health Coach

Dr Claire Sheeran
Dr Claire Sheeran

Integrative General Practitioner

Dr Iggy Soosay
Dr Iggy Soosay

Integrative General Practioner

Dr Jonathan Upfal
Dr Jonathan Upfal

Integrative General Practitioner

Dr John Walters
Dr John Walters

Integrative General Practitioner

Peter Webb
Peter Webb

Integrative Psychologist

Rochelle Wickramaratchi
Rochelle Wickramaratchi

Ayurveda Practitioner & Clinical Naturopath

Stephen Wilson
Stephen Wilson

Acupuncturist & Traditional Chinese Medicine Practitioner

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